Blog Archives

Dominating Your Market by “Easifying” the Customer Decision Cycle

In our hyperconnected society, word-of-mouth marketing can no longer be ignored. To be successful at it, though, requires a unique mindset and skill set, according to George Silverman, founder and CEO of Market Navigation, Inc. This exclusive excerpt from the more »

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Posted in Customer Relationship Management (CRM)

Forbes Says That Social CRM Means Business in 2012

By Adam Sarner Gartner, Inc. Social CRM Goes Beyond the Hype With spending on social applications to help sales, marketing and customer service processes expected to surpass $1billion worldwide this year, the loudest hype around social CRM is over, and more »

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Posted in Social CRM

Five CRM Strategies That Cost Little to Nothing, but Will Generate Positive Results

Gartner highlights five CRM strategies that cost little to nothing , but will generate positive results Companies that fail to invest in CRM strategies because of the tough economic climate will delay perceived benefits by at least 12 months once more »

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Posted in Customer Relationship Management (CRM)

CRM …What is it????

CRM is customer relationship management. Let’s face it, our business income is from customers, the business is concerned in getting their customers to be repeat buyers, but there is increasing stiff competition with competitors who have higher marketing budgets. Customers’ more »

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Posted in Customer Relationship Management (CRM)
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Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce