Blog Archives

5 Free must-have online tools to manage your business more efficiently

  When running a business, your website is basically the hub of all your online activity.  It is the face of your business and any online interactions will be passing through there.  As you probably already know, when people are more »

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Posted in Must have online tools

How Implementing CRM Can Fulfil Your Top 10 Business Wishes – Part I

  In my 10 or more years in the IT/CRM space, I have come across many businesses from various industry verticals.  However, all of them have the same business needs no matter which industry they are from.  I have compiled more »

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Posted in Customer Relationship Management (CRM)

The Zappos Effect: 5 Great Customer Service Ideas for Smaller Businesses

Zappos, the online retailer, has used incredible customer service to create an extremely loyal customer base. Small ecommerce businesses that want to grow would be wise to take a lesson from Zappos. As an example of Zappos’ almost insane customer more »

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Posted in Customer Relationship Management (CRM), Customer Service

Top 5 Benefits Of CRM Sales Automation You Might Be Missing

Before evaluating the right CRM solution for sales force automation, it is important that you realise that only a productive sales force can improve your company’s profitability. The right CRM solutions can ensure an increase in the velocity of a more »

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Posted in CRM Sales, CRM Sales, Customer Relationship Management (CRM)

10 Reasons Email Marketing is Better Than Social Media

Your CRM strategy for marketing may include email marketing and social media marketing. Though social media seems to be the new method of reaching out to people, this article explains why good old fashioned email marketing may be better. Social more »

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Posted in CRM Marketing, Customer Relationship Management (CRM), Social CRM
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Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce