Blog Archives

CRM For Puppets!

We love to bring you stories of innovative ways a CRM system can help any type of business – including not for profit organisations. Take Spare Parts Puppet Theatre. Spare Parts Puppet Theatre (SPPT) are Australia’s champions for puppet theatre. more »

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Posted in CRM Marketing, CRM Sales, Customer Relationship Management (CRM), Customer Service

Chamber of Commerce Gains Hundreds of Hours by Using CiviCRM

We have been privileged to have one of our CRM projects featured as a case study in the CiviCRM July Newsletter. CiviCRM helps organizations grow and sustain strong relationships over time. It is a web-based, open source CRM software geared toward more »

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Posted in Customer Relationship Management (CRM)

How Implementing CRM Can Fulfil Your Top 10 Business Wishes – Part I

  In my 10 or more years in the IT/CRM space, I have come across many businesses from various industry verticals.  However, all of them have the same business needs no matter which industry they are from.  I have compiled more »

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Posted in Customer Relationship Management (CRM)

CRM For Pets!

How Much is that Doggie in the Window? It’s pretty much a given – pets are big business. The American Pet Products Association (APPA) industry trends report predicts that US households will spend just north of $50 billion on pets more »

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Posted in Customer Relationship Management (CRM)

CRM in Hollywood!

The Walt Disney Studios job board has a new listing – Supervising VP of CRM (Customer Relationship Management). According to the listing, the key job responsibility of the VP will be to best leverage marketing campaigns and materials to engage more »

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Posted in Uncategorized

How the Marketing and Sales Game Has Changed

The science of marketing and sales has progressed significantly over the span of a few decades. With new advances in methodology technology has taken on a larger role to provide the tools necessary to enhance and support the needs of more »

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Posted in Customer Relationship Management (CRM)

Using CRM Software to Increase Sales

How CRM can help you plan, achieve and manage your sales better No sales, no business. It’s as simple as that. Finding new leads, negotiation, customer acquisition, post-sales support and sales planning are all too important to leave to chance. more »

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Posted in CRM Sales, Customer Relationship Management (CRM)

The Zappos Effect: 5 Great Customer Service Ideas for Smaller Businesses

Zappos, the online retailer, has used incredible customer service to create an extremely loyal customer base. Small ecommerce businesses that want to grow would be wise to take a lesson from Zappos. As an example of Zappos’ almost insane customer more »

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Posted in Customer Relationship Management (CRM), Customer Service

Top 5 Benefits Of CRM Sales Automation You Might Be Missing

Before evaluating the right CRM solution for sales force automation, it is important that you realise that only a productive sales force can improve your company’s profitability. The right CRM solutions can ensure an increase in the velocity of a more »

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Posted in CRM Sales, CRM Sales, Customer Relationship Management (CRM)

10 Tips To Improve Your B2B Email Marketing

Business to Business (B2B) email marketing should be approached differently than Business to Consumer (B2C) email. However, many B2B marketers find difficulty in creating successful B2B campaigns. We find the problems are mostly due to two misconceptions: First, many of more »

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Posted in CRM Marketing, Customer Relationship Management (CRM)
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Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce