Blog Archives

How a CRM solution can give your clients the WOW factor!

I want to tell you a little story today about an event that happened to me recently.  I decided, in my quest for healthy living, that I would try a juice cleanse.  I have heard about the health benefits of more »

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Posted in CRM Data Mining, BI and Analytics, CRM Sales, Customer Relationship Management (CRM)

The Most Commonly Implemented CRM Features

I have been involved in implementing CRM systems for a long time.  However, it struck me that I hadn’t written a blog post on what the most common features every organisation will ask for.  Our clients are a combination of more »

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Posted in Customer Relationship Management (CRM)

How To Set Up a CRM System for Your Own Biz – Part 2

  As you know, we run a lot of workshops and training to educate businesses about what a CRM system is and the benefits of using a CRM system to manage your customer database and client interactions.  One of the more »

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Posted in Customer Relationship Management (CRM)

How To Set Up a CRM System for Your Own Biz – Part I

  As you know, we run a lot of workshops and training to educate businesses about what a CRM system is and the benefits of using a CRM system to manage your customer database and client interactions.  One of the more »

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Posted in Customer Relationship Management (CRM)

Small Biz CRM Buyer Trends for 2015

Ever wondered what small businesses like yours look for when buying a CRM system? Well wonder no more, as softwareadvice.com have done all the hard work for you! They evaluated interactions with hundreds of small business buyers in the US, UK and more »

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Posted in Customer Relationship Management (CRM)

5 Free must-have online tools to manage your business more efficiently

  When running a business, your website is basically the hub of all your online activity.  It is the face of your business and any online interactions will be passing through there.  As you probably already know, when people are more »

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Posted in Must have online tools

How Implementing CRM Can Fulfil Your Top 10 Business Wishes – Part II

In my 10 or more years in the IT/CRM space, I have come across many businesses from various industry verticals.  However, all of them have the same business needs no matter which industry they are from.  I have compiled the more »

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Posted in CRM Marketing, CRM Sales, CRM Software, Customer Relationship Management (CRM), Customer Service, Social CRM

3 Forever FREE CRM systems to try for the New Year!

A lot of small businesses I know are currently using spreadsheets to manage their contacts and are finding a lot of issues with using this as a way to manage their contacts (understandably!).  They have told me that they really more »

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Posted in CRM Software, Customer Relationship Management (CRM)

CRM For Puppets!

We love to bring you stories of innovative ways a CRM system can help any type of business – including not for profit organisations. Take Spare Parts Puppet Theatre. Spare Parts Puppet Theatre (SPPT) are Australia’s champions for puppet theatre. more »

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Posted in CRM Marketing, CRM Sales, Customer Relationship Management (CRM), Customer Service

Chamber of Commerce Gains Hundreds of Hours by Using CiviCRM

We have been privileged to have one of our CRM projects featured as a case study in the CiviCRM July Newsletter. CiviCRM helps organizations grow and sustain strong relationships over time. It is a web-based, open source CRM software geared toward more »

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Posted in Customer Relationship Management (CRM)
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Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce