Blog Archives

What Hawaii taught me about CRM

When you mention the word “Hawaii”, what images usually spring to mind?  Pristine waters, blue skies, palm trees swaying in the wind… Well I was fortunate enough to experience it first hand and let me tell you  – it is more »

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Posted in CRM Marketing, Customer Relationship Management (CRM)

How Implementing CRM Can Fulfil Your Top 10 Business Wishes – Part II

In my 10 or more years in the IT/CRM space, I have come across many businesses from various industry verticals.  However, all of them have the same business needs no matter which industry they are from.  I have compiled the more »

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Posted in CRM Marketing, CRM Sales, CRM Software, Customer Relationship Management (CRM), Customer Service, Social CRM

How Marie Forleo is revolutionising CRM

photo courtesy of http://www.marieforleo.com/ Marie was recently interviewed by Oprah as a thought leader for the next generation. Her mission is to help you realize your greatest potential and use your unique talents to change the world. She reaches over 200,000 more »

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Posted in CRM Marketing, Customer Relationship Management (CRM)

CRM For Puppets!

We love to bring you stories of innovative ways a CRM system can help any type of business – including not for profit organisations. Take Spare Parts Puppet Theatre. Spare Parts Puppet Theatre (SPPT) are Australia’s champions for puppet theatre. more »

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Posted in CRM Marketing, CRM Sales, Customer Relationship Management (CRM), Customer Service

10 Tips To Improve Your B2B Email Marketing

Business to Business (B2B) email marketing should be approached differently than Business to Consumer (B2C) email. However, many B2B marketers find difficulty in creating successful B2B campaigns. We find the problems are mostly due to two misconceptions: First, many of more »

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Posted in CRM Marketing, Customer Relationship Management (CRM)

10 Reasons Email Marketing is Better Than Social Media

Your CRM strategy for marketing may include email marketing and social media marketing. Though social media seems to be the new method of reaching out to people, this article explains why good old fashioned email marketing may be better. Social more »

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Posted in CRM Marketing, Customer Relationship Management (CRM), Social CRM
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Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce